We DO accept returns in respect to the following conditions:

• The item must have been sold on our online store
• The item shouldn’t have been used in any way
• The return or exchange request is made within 28 days of delivery
• The return is made within 14 days of the return or exchange request

We DO NOT accept returns in respect to the following conditions: 

• The item which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
• The item which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery
• The item which are, after delivery, according to their nature, inseparably mixed with other items.

To ask for a return, please contact our support by e-mailing us.

We do accept exchanges and they follow the same conditions as in Returns section.

We reserve the right to refuse returns/exchange of any merchandise that does not meet the above return conditions in our sole discretion.

In order to ask for an exchange, please mention that you would like your item to be exchanged with another item when preparing your return with our support.

Returns are free. You can refer to the delivery paper within your package to perform organize your return.

Feel free to contact us by email for more details.

Returns are confirmed within 14 days of receiving the package at our warehouse.

Once your return is accepted, the reimbursement, exchange or credit will be issued within 14 days of our services accepting your return.